Guidance for user-led commissioning: how to involve alcohol service users in commissioning
Service user involvement is one of the most important measures and determinants of quality in public health planning and delivery. This document will guide commissioners of alcohol treatment services in determining how best to develop service user involvement in commissioners local commissioning process.
It outlines principles of good practice, and describes examples of current practice where commissioners have found that - far from simply meeting legal obligations - service user involvement has enhanced and facilitated the commissioning process.
The complete toolkit (with case studies): 'User-led commissioning toolkit: how to involve alcohol service users in commissioning' can be purchased from Alcohol Concern.